877 bet Privacy Policy

Section One

877 bet ("we", "our", or "the site") operates an online gaming and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use our website, mobile app, or any other service, and what we do with that information.

This Policy applies to all services offered by 877 bet. By using the site, you are considered to have accepted the terms of this Policy. Our services are only for individuals aged 21 or above. Minors are not permitted to use this platform.

We reserve the right to amend this Policy at any time. If changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we will make reasonable efforts to notify you at your registered email address.

Section Two

877 bet collects your information in several different ways. Below is a detailed description of the types of information we collect.

2.1 Information Provided at Registration

Information you are required to provide when opening an account:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Address

2.2 Transaction Information

We record information related to deposits and withdrawals. This includes the transaction amount, method (bKash, Nagad, Rocket, Upay, or bank transfer), and time. This information is used to ensure financial security and prevent fraud.

2.3 Gaming Activity Information

Records of which games you have played, how much you have bet, your win and loss history, and bonus usage are stored in our system. This information helps us implement our responsible gaming policy, so that no user is at risk of addiction or excessive betting.

2.4 Automatically Collected Information

Some information is collected automatically when you visit the site:

• IP address
• Browser and device type
• Operating system
• Date and time of visit
• Cookie and session data
• Referral URL

2.5 Information from Communications

When you contact our support team via live chat or email, we retain a record of that conversation. This helps us improve our service quality and provide you with better assistance in the future.

Section Three

877 bet uses your information only for specific and lawful purposes. Those purposes are described below:

3.1 Account Management

Your registration information is used to create, manage, and secure your account. Some features may be restricted until identity verification is complete.

3.2 Payment Processing

Transaction information is used to complete deposits and withdrawals and to maintain a record of financial transactions. This data is also required to enforce restrictions such as a minimum deposit of ৳500 and a minimum withdrawal of ৳1,000.

3.3 Security and Fraud Prevention

IP addresses and device information are reviewed to detect unauthorized access to accounts, fraudulent transactions, and attempts to create multiple accounts.

3.4 Customer Service

Our 24/7 support team may access your account and communication information to resolve your issues and provide relevant assistance.

3.5 Responsible Gaming

By analyzing gaming activity records, we attempt to identify potentially problematic behavior and provide support to users when needed.

3.6 Communications and Notifications

Transaction confirmations, security alerts, and important account-related messages are sent to your registered email or mobile number. Marketing communications are only sent after you have given your consent.

Section Four

The 877 bet website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Cookies We Use

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the site will not function properly.
• Functionality cookies: Used to remember your preferred language, theme, and other settings.
• Analytics cookies: Used to understand how the site is being used and to improve service quality. These cookies do not collect personally identifiable information.

4.2 Cookie Controls

Most modern browsers allow you to block or delete cookies. However, disabling essential cookies may disrupt some important functions of the site.

Section Five

877 bet does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 Payment Providers

Information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These third parties operate under their own privacy policies.

5.2 Technology and Security Service Providers

Our selected technology partners may process limited data for the purposes of site infrastructure management, cybersecurity, and fraud detection. We have contractual confidentiality agreements in place with these partners.

5.3 Legal Obligations

We may disclose information if legally required to do so pursuant to a court order, legal process, or valid request from a relevant authority.

5.4 Business Changes

In the event of a business merger or asset transfer, user data may be transferred. We will notify you in advance if such a change occurs.

Section Six

877 bet has implemented a number of technical and organizational measures to keep your personal information secure.

6.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption: all communications between the site and the user are encrypted.
• Password hashing: no password is stored in plain text — only in encrypted form.
• Data encryption: sensitive information is stored in encrypted form in the database.
• Firewalls and intrusion detection systems are active.
• Regular security audits are conducted.

6.2 Access Controls

Only authorized personnel can access your information, and each person has defined roles and permission limits. Logs of all internal access are retained.

6.3 Acknowledging Limitations

No method on the internet is 100% secure. We take all reasonable steps to ensure security, but we cannot guarantee complete security. In the event of a security incident, we will act promptly and notify affected users.

Section Seven

We retain your information for as long as necessary. In general:

• Active account data: retained for the full period that the account remains active.
• After account closure: financial transaction records are retained for the applicable period required by regulatory obligations.
• Marketing data: deleted immediately upon withdrawal of consent.
• Log files and cookies: generally deleted within 90 days to 1 year.

If you request deletion of your data, information that is not subject to legal obligations will be deleted within a reasonable time.

Section Eight

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the information stored in your account. Upon request, we will provide it within a reasonable time.

8.2 Right to Correction

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a set period due to legal or regulatory obligations.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving marketing emails or messages at any time. This can be done through your account settings or via the "unsubscribe" option in any email.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team via live chat or email. We provide assistance in both Bengali and English, 24 hours a day, seven days a week.

Section Nine

877 bet's services are only for individuals aged 21 (twenty-one) or above. We do not knowingly collect any information from minors.

Age is verified at registration, and providing a false age is a violation of our terms. If we become aware that we hold information belonging to a minor, that account will be closed immediately and the relevant information will be deleted.

Section Ten

Your information is stored on secure servers. For the purpose of providing technical services, information may in some cases be processed on servers located in different geographic locations.

For any such transfer, we ensure that the standard of data protection is equivalent to or higher than the standard described in this Policy. Data protection agreements are in place with our contractual partners.

Section Eleven

877 bet may revise this Privacy Policy from time to time. After any change, the "Last Updated" date at the top of the Policy will be updated.

For significant changes, we will send a notification to your registered email address and/or display a clear notice on the site. Continued use of the site after any change will be considered acceptance of the updated Policy.

Along with this policy, you can visit our Terms & Conditions for the general terms of our service, and the About Us page for more information about our company.

Article Twelve

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24/7 in Bengali and English.

For privacy-related requests, we aim to respond within a reasonable time. The time may vary depending on the nature and complexity of the request. Requests involving sensitive information will only be processed after identity verification.

This privacy policy was last updated in January 2025. © 2025 877 bet. All rights reserved.